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Frequently asked questions Cheese Tasting by Henri Willig Rembrandtplein Amsterdam
Do you have a question about ordering an online ticket or would you like to know how to get to Cheese Tasting by Henri Willig Rembrandtplein in Amsterdam? Below you will find answers to the most frequently asked questions.
1. Buying and changing tickets
Do I need to reserve an online ticket?
Due to limited availability, we recommend booking your tickets in advance. You can also buy tickets in our cheese shop at Reguliersbreestraat 24 in Amsterdam, as long as places are still available.
Can I change my online ticket?
Up to 24 hours before your scheduled visit we are happy to help you find a new date or time, provided there is availability. Please contact us via hw.reguliersbreestraat@henriwillig.com.
Can I cancel my ticket?
Online tickets cannot be refunded. Up to 24 hours before your visit it is possible to reschedule your tickets to another date or time, depending on availability. Please contact hw.reguliersbreestraat@henriwillig.com.
I have an extra person joining. Can they enter at the same time?
If places are still available, you can buy additional tickets in our shop.
Can I reserve tickets by phone?
Unfortunately it is not possible to reserve tickets by phone.
Tickets can easily be ordered via our website:
https://cheesetastingamsterdamrembrandtplein.henriwillig.com/nl/tickets
All tickets show the same name. Is that a problem?
No, that is not a problem. The name on the ticket is the person who placed and paid for the order. Each ticket has a unique barcode that will be scanned at the entrance.
Do I need to print my ticket?
No, printing is not necessary. You can also show your ticket on your phone at the entrance.
Are discount cards accepted?
No, discount cards are not accepted.
2. Problems with online tickets
I have not received my tickets.
First check your spam or promotions folder. Sometimes the confirmation email ends up there. Also check if the email address was entered correctly. If you contact us, we can resend the tickets.
I cannot order a ticket online.
Check your internet connection and reload the page. You may also try another browser or restart your computer.
I keep returning to the same payment page.
Make sure all required information is filled in correctly. When paying by credit card, do not forget the CVC code. Always check whether the payment has already been completed before trying again.
I cannot download my tickets.
After payment you will receive an email with the tickets attached as PDF files. You can show these upon arrival at Cheese Tasting by Henri Willig Rembrandtplein Amsterdam.
3. General questions, directions and facilities
What is the address?
Cheese Tasting by Henri Willig Rembrandtplein Amsterdam
Reguliersbreestraat 24
1017 CN Amsterdam
020 627 7468
hw.reguliersbreestraat@henriwillig.com
When do the cheese tastings take place?
Daily at 2:00 PM and 4:30 PM. Tastings can also be organised at another time on request.
Where is Cheese Tasting by Henri Willig Rembrandtplein Amsterdam located?
The location is at Reguliersbreestraat 24, close to Rembrandtplein and next to the famous Tuschinski cinema.
How do I get there?
From Amsterdam Central Station on foot
Walk via Damrak and Rokin towards Rembrandtplein, about a 25-minute walk.
Public transport
Tram 4 and 14 – stop Rembrandtplein
Tram 24 – stop Muntplein
Metro 52 – stop Rokin
Metro 51, 53 and 54 – stop Waterlooplein
Parking
The Bank – Herengracht 595 (entrance Amstelstraat)
City Hall / Music Theatre – Waterlooplein 28
What is the price of the cheese tasting?
All ages: €19.95
Children 0–2 years: free
In which language is the cheese tasting given?
The tasting is normally given in Dutch and English. Other languages may sometimes be arranged on request. Please contact us at least two weeks in advance.
How can I book a group visit?
Send an email to hw.reguliersbreestraat@henriwillig.com mentioning a group visit.
Is the location accessible for wheelchair users?
Unfortunately the tasting room at this location is not accessible for wheelchair users. Our tasting location at Warmoesstraat is accessible:
Cheese Tasting Warmoesstraat
For visitors who are deaf or hard of hearing we can provide a written text. Please send an email at least two weeks before your visit.
Is there a cloakroom?
Yes, a cloakroom is available.
Are toilets available?
Yes, toilets are available.
4. Contact
If your question is not answered here, please contact us via hw.reguliersbreestraat@henriwillig.com.
