Return policy

Our products are made with passion and according to high quality standards. If there are nevertheless complaints about our products, for example due to transport or damage to the product, and you want to return, please contact our customer service within 2 weeks.

This can be done through the e-mail address, with the order number as the subject and photos of the product and the package. You will receive a response from us a.s.a.p. You can rest assured that your question or comment will be dealt with and that Henri Willig Cheese strives to offer a  good solution, e.g. a refund or a new product, within 30 days.